Celebrity Sexy Teeth Whitener (Scam)

How do you get them to stop calling you? I never placed an order...but almost fell to the scam...I thought by x-ing out..they wouldn't have gotten anything...but they are calling 3-4 times a day! I haven't answered...but googled the number and it's this...I reregistered for the DO NOT CALL LIST...Mad at myslf for almost falling for it...I guess I should be lucky they haven't taken my money...yet. Hopefully they have not hacked into my computer...

Here is a company promoting this scam (see their Twitter page for proof):
http://twitter.com/ewanetwork

Eagle Web Assets Inc.
207 Willow Parkway
Buffalo Grove, IL 60089

Ryan Eagle
ryan@eaglewebassets.com
aim: nXo

Harrison Gevirtz
harrison@eaglewebassets.com
aim: role

EMail: advertising@eaglewebassets.com
Phone: 805.680.8449

My issue, I returned the package unopened and was still charged $87.62 to my account a week later. I just got off of the phone with them. I should not have just put return to sender on the envelope, I should have called first to state that I did not want the product. They would have then sent me the termination notice so I could ship the product back to the correct address. But now since I just put return to sender on the package it will take 2x as long to process the term. Since, they do not actually ship the product, the number I was calling only processes the terminations. I asked her how she knew I was terminating her response: Mam I totally empathize with you. I dont think she understood what she was saying. I asked to speak with a supervisor. She put me on hold for 10 mins then came back on and said no level 2's were available. I guess they were too busy getting hollered at by other suckers like me. (if there are any) Also, as an fyi, 1 week after the $87.62 was taken from my account they tried to charge me again but I had already canceled. I put in a dispute with my bank over the charge and now I know I will probably never get my money back from these scumbags.

I went to their site and ordered the FREE SAMPLE. Basically all I had to pay for was 1.39 and I freaked out coz that was way too good to be true.

The next day I saw the 1.39 charged to my credict card and a couple days later I received my FREE SAMPLE.

Last Wednesday I checked my account, luckily, and I noticed my credit amount had increased so I decided to check how it got there. And there it was 59.99 and next to it it said CelebritySexySmile U.K. I was shocked, I had not ordered their product! There was a mistake. I immediately went to google and typed in Celebrity Sext Smile and I came to this site! I was so angry I wanted to find these people and kill them. I texted my sister and told her to check her account we had been scammed. She texted me back and found out they had made a charge of 87.00 on her credit card.

We immediately filed a fraud complaint with Bank of America and started looking for numbers to call. The first lady my sister called told her the site she found the product on was not theirs. I mean really? If they know that some thieves are scamming people with their products how come their havent't done anything about it. And If it was a fake website how come she actually received the product.

Any way, this weekend we froze our credit cards and this morning I call the number on the receipt I received with my FREE SAMPLE and this guy answers. He starts asking me how much I like the product and I tell him I don't like it and I want to cancel my membership, which I never signed upffor, he claimed he did it but I don't believe him. I ask him why they are charging me sixty dollars and he tells me its for the one i already have. So I tell him no that was the FREE SAMPLE, you know the one they already charged me for 1.95, he says no, its only a FREE SAMPLE IF YOU RETURN IT BEFORE 10 DAYS AFTER YOU ORDER IT. In other words my FREE SAMPLE WAS NOT FREE AT ALL, IT COST ME 64.90 TO BE EXACT. So I tell him I don't want the piece of crap and i'm shipping it right back to them. He starts yelling and I tell him I don't give a fuck I don't want the shit. He refuses to tell me the return address and I tell him I have the receipt right infront of me and sending that thing right back to them.

I have also filed a complaint with the FTC and I hope you all file. I also alerted 7 on your side and I hope they investigate these scumbags. They should not get away with this. At this point I don't care if I get the 50.95 (they charge you for restocking that crap too if you return) as long as they are humiliated and punished for this outright thievery.

I hope no one falls for this agin.

Bllody SCAM ing SCUMS

Surprisingly, I actually noticed a reasonable whitening of my teeth with this product. Better than most on the store shelves. I do agree though that there is a scam involved here, in that I specifically asked for the auto ship/bill to be canceled and have had to do so more than once.

I followed the directions explicitly to get by rebate. No dice. I called they canceled my enrollment in WellnessWatchersMD which is not clearly mentioned and they assured me my rebate would be in the mail. Nope. Dumb me.

Trying to get my rebate has lasted for 6 months. My last conversation was today talking to a "supervisor" who was reading very clearly off of an objection or complaint script. I told him this was scam and he was a liar. He had the nerve to tell me the $50 rebate came out of their pocket. I said, "No it didn't, it came out of my checking account." I told him I would file a grievance with the Better Business Bureau, but decided to start flooding the forums first.

Total rip-off

I can't believe I fell for this stupid scam. CelebritySmile is a scam. The "Free Trial" ended up costing me about $20.00 total... but a bunch of stress and grief, too.
After ordering with my Debit card, I immediately cancelled online. I received the product, never tried it or even opened it. I called the company and told them I wanted to cancel. They assured me I would not recieve anymore products and that my membership was cancelled. I asked if I had to return the "Free Trial" and they said, "No. You can keep it." I asked two more times if my membership was completely cancelled and was assured that it was and that I wouldn't recieve ANYMORE charges.

Then there came a $59.95 charge on my debit card. I called the company again (calling ASAP in the AM is best), and the man told me that I would not get my money back until I returned the "Free Trial." I said I was told that I didn't have to send it back. He said, "You don't HAVE to, but you do if you want your money back!" SCAM, SCAM, SCAM!

So, after asking to talk to his supervisor (and he telling me 'this is not a supervisory call'...whatever that means) He gave me an RMA number over the phone (which in their Terms and Conditions says they WON'T do, but they DID!) I immediately went to the post office and mailed the "Free Trial" back for $6 (2-day Priority Mail and a TRACKING NUMBER.)

When they recieved the package (remember to get a tracking number), I called them AGAIN. They had no record of my order. Luckily, I had kept EVERYTHING, so I gave them my order# and customer#. Then I had to give them my TRACKING NUMBER so that they could look it up to see if it had been received. They said they'd credit my account and it may take 7-10 days.

(Meanwhile, I had cancelled my Debit card and ordered a new one thru my bank.)

About 4-5 days later, a credit for $50.95 showed up. So, they DID refund the money less $9.00 (for what, I'm not sure and at this point I don't care anymore.)

SCAM! It's important that if you were caught in this scam, to cancel your card immediately, keep good records, RETURN the "Free Trial" with a RMA number (or they won't credit it.) And STAY ON TOP OF IT! Do this in a very timely manner, and you should be able to get some of your money back.

What A SCAM!!!!!! You agree to get charged $99.99 every three months without being aware of it! It also is CRAP! There ought to be a law!

BIGGEST SCAM!!!!

Here is what their fine-print says...
If you don't cancel within 14 days, you are "automatically" enrolled in their member program, which charges and ships you monthly!!!

ABSURDITY!
It's a TRAP!

5. Membership Fees. Upon registering, providing the requisite Registration Data and ordering the Premium White™ Products, the credit or debit card that you provided during registration or updated at a later date (“Active Credit Card”) will be charged a non-refundable shipping and handling fee of Two Dollars and Ninety-Five Cents ($2.95) (“Shipping and Handling Fee”) for your initial fourteen (14) day trial membership (“Trial Membership”), you will receive a one (1) month supply of Premium White™ Products and you will be automatically enrolled in our Member program. For all orders to shipping addresses located outside of the United States, there will be an additional shipping and handling fee of Nine Dollars and Ninety-Five Cents ($9.95) for shipping (“Foreign Shipping and Handling Fee”). Please note that where the initial delivery of the Premium White™ Products is returned due to an invalid or incorrect mailing address provided by you during registration, any re-shipment of the Premium White™ Products will incur an additional non-refundable Shipping and Handling Fee. We will use commercially reasonable efforts to ship your initial installment of Premium White™ Products within seven (7) days to the shipping address that you provided during registration. Orders to shipping addresses located in: (a) the United States will be shipped via UPS Mail Innovations; (b) Canada will be shipped via Canada Post; (c) the United Kingdom will be shipped via Royal Mail and La Poste; and (d) Australia will be shipped via Australian post.

If you do not cancel your Trial Membership during the applicable fourteen (14) day period as set forth in Section 7 hereinbelow, your Active Credit Card will be charged the monthly Membership fee of Eighty-Seven Dollars and Sixty-Two Cents ($87.62) (“Monthly Fee”). Your next (1) month supply of Premium White™ Products will be shipped thirty (30) days from the date that your initial one (1) month supply was shipped in connection with your Trial Membership. Thereafter, for as long as your Membership remains active, your Active Credit Card will be charged the Monthly Fee on a monthly basis, for your ongoing Membership. You hereby authorize Premium White™ (or its partners, affiliates and/or agents) to charge your Active Credit Card all such fees associated with Membership on a monthly basis. You acknowledge and agree that Premium White™ will not obtain additional authorization from you for each installment of Monthly Fees charged to your Active Credit Card. In addition, you do not hold Premium White™ responsible for any overdraft charges or fees which you might incur during the ongoing Membership.

All fees are payable in United States currency. For so long as your Membership is active, you will be billed, and you will be required to pay, all applicable charges. Failure to use the Premium White™ Products does not constitute a basis for refusing to pay any of the associated charges. Subject to the conditions set forth herein, you agree to be bound by the Billing Provisions of Premium White™ in effect at any given time. Upon reasonable prior written notice to you (with e-mail sufficing), Premium White™ reserves the right to change its Billing Provisions whenever necessary, in its sole discretion. Continued use of the Site and/or receipt of the Premium White™ Products after receipt of such notice shall constitute consent to any and all such changes; provided, however, that any amendment or modification to the Billing Provisions shall not apply to any charges incurred prior to the applicable amendment or modification.

Premium White’s™ authorization to provide and bill for the Premium White™ Products is obtained by way of your electronic signature or, where applicable, via physical signature and/or voice affirmation. Once an electronic signature is submitted, this electronic order constitutes an electronic letter of agency. Premium White’s™ reliance upon your electronic signature was specifically sanctioned and written into law when the Uniform Electronic Transactions Act and the Electronic Signatures in Global and National Transactions Act were enacted in 1999 and 2000, respectively. Both laws specifically preempt all state laws that recognize only paper and handwritten signatures. Where you fail to make any scheduled payment for accrued fees, such overdue amounts will be subject to interest charges in the amount of one and one half percent (1.5%) per month, compounded monthly. Your Member account may be deactivated, and access to the Site denied, for non-payment.

6. Thirty (30) Day Guarantee: Where Premium White™ offers its “30 Day Guarantee” promotion (“Promotion”), and where you have chosen to register for such Promotion, upon submitting your initial Application, your Active Credit Card will be charged only the non-refundable Shipping and Handling Fee, or Foreign Shipping and Handling Fee, as applicable, for your Trial Membership and you will receive a one (1) month supply of Premium White™. If you do not cancel your Membership as set forth in Section 7 hereinbelow, and return the one (1) month supply (“Qualifying Return Products”) at your expense as set forth below, your Active Credit Card will be charged the Monthly Fee of Eighty-Seven Dollars and Sixty-Two Cents ($87.62). In order to qualify for a refund under the Promotion, we must receive the Qualifying Return Products within thirty (30) days of the date that Qualifying Return Products were shipped to you. Where we receive the Qualifying Return Products within that thirty (30) day period, you will be refunded the Monthly Fee that you have paid toward such Qualifying Return Products (“30 Day Guarantee”). All unused portions of the Qualifying Return Products returned to us as part of the 30 Day Guarantee shall be shipped at your cost. Any and all Shipping and Handling costs shall remain non-refundable. All refunds associated with the 30 Day Guarantee shall be credited to your Active Credit Card. All Qualified Return Products must be shipped to:

PremiumWhite
PO Box 10276
Des Moines, Iowa
50381
United States

7. Cancellation of Membership. You may cancel your Membership at any time if you are not completely satisfied. To cancel your Membership you must contact Premium White™ customer service by contacting Premium White™ via telephone at 866-528-6214, Monday through Friday, 5:00 AM – 8:00 PM, MST. Saturday 8:00 AM – 5:00 PM, MST. Please have your e-mail address and other Registration Data available for efficient processing of your cancellation order. If you decide to cancel your Membership after the expiration of the fourteen (14) day Trial Membership period, your Active Credit Card will be charged the fee of Eighty-Seven Dollars and Sixty-Two Cents ($87.62) at the end of the Trial Membership period. The following conditions apply to any cancellation: (a) you shall not receive any pro-rata refund of your Monthly Fees for partial months; (b) you shall not receive any refund for the Shipping and Handling Fee or Foreign Shipping and Handling Fee, as applicable; and (c) you shall not receive any refund for amounts previously paid up to the date of cancellation or termination and you remain liable for any and all unpaid charges billed by Premium White™. You understand and agree that cancellation of your Membership is your sole right and remedy with respect to any dispute with Premium White™. Upon any termination and/or cancellation of your Membership, your license grant, as set forth in Section 8 hereinbelow shall immediately terminate.

8. License Grant. As a user of the Site, you are granted a non-exclusive, non-transferable, revocable and limited license to access and use the Site, and associated Site content (“Content”). Premium White™ may terminate this license at any time for any reason. Unless otherwise expressly authorized by Premium White™, as a visitor to the Site, you may only use the Site and the Content for your own personal, non-commercial use. No part of the Site including, but not limited to, the Content, may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical. You may not use any automated means or form of scraping or data extraction to access, query or otherwise collect Content from the Site except as expressly permitted by Premium White™. You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, reverse engineer or transfer the Site, Content and/or any portion thereof. You may not create any "derivative works" by altering any aspect of the Site or the Content. You may not use the Site and/or the Content in conjunction with any other third-party content. You may not exploit any aspect of the Site and/or the Content for any commercial purposes not expressly permitted by Premium White™. You further agree to indemnify and hold harmless Premium White™ for your failure to comply with this Section 8. Premium White™ reserves any rights not explicitly granted in the Agreement.

SCAM, SCAM, SCAM. I have returned the product & I have yet to receive a credit to charge back 3 MONTHS LATER!!!!

Also beware and be aware of DAZZLE SMILE AND PREMIUM WHITE ULTRA and ALTA WHITE. These were advertised as someone sending for a "sample trial" of each and then claiming the effcts of each were compimentary to the other. Applying for each product on their "trial system" could cost you dearly; in the region of $200.00 before you can get the payments stopped. You probably will not get the product through your door until the trial period is over and they have charged your lifetime 'subscription' to your account. DO NOT TOUCH ANY TEETH WHITENING PRODUCTS (I HAVE YET TO SEE ONE THAT IS FDA APPROVED), BITE THE BULLET AND GO VISIT YOUR DENTIST - IT COULD WELL BE CHEAPER.

It is a scam!
Thanks for analysis above.
Ingredients list shows no hydrogen peroxide which is active ingredient in most whiteners.
Web site on product for more information is shut down.
I was charged twice for $1.95 shipping. Once in U. S. and once in U. K.

These folks are after one thing, your money. I'm still trying to figure out how they got to my account will turn it all over to the bank and a n lawyer.

total RIP OFF. I had to cancel my credit card not to get the monthly charges. It was suppose to be a 14 day free trial period/ how the heck if I know if I was going to like it???

I got this and I was SOOO excited to see results. The ONLY results I saw were... nothing! ha.. I have been so upset because I'm just a student with lack of money. After 2 months and being shipped 3 more tubes and 99.99... man. I did not have that money. My account went DIRECTLY INTO THE NEGATIVES!! I DIDN'T EVEN RECIEVE ANYTHING FOR A REBATE ON THE FIRST SHIPMENT. I've gotten things offline before and I actually recieved the rebate information.. TOTAL SCAM. I wish I would've read more into it before I jumped the gun... grrrrrRRrrr

I was scammed with a ultrafresh advertisement. I am out $79.99 plus the initial $0.99 to set-up the fraudulent charges. I am mad, and another victim. I cancelled my CC to protect myself because another product did the same technique. This is a total rip-off. I am now a hardened buyer. Don't buy it.

This is not a teeth whitener at all. Brushing with regular tooth paste does a better job. I've been waiting six months for my rebate, made dozens of calls and continue to be told "it will be sent in two weeks." At one point, I was told "the check was sent two weeks ago," and was given a bogus check #. I read everything and took all the steps in the process to assure a rebate check would be sent. They don't intend to give one, for the product and the company selling it are a full-blown scam. Take the advise given in all the reviews, and on many other websites, and don't purchase products online. This is not the only online scam I've confronted. They are prevalent on the internet. It is an environment conducive of fraud and theft. Another sign that America is in the crapper!

I can't believe....yes a scam. They debited from my checking account twice.
I called to cancel. I have a cancellation notice. Hopeful it will stop the debiting of my account. I just rec'd in the mail a white envelope, three tubes of this stuff. It does have a return requested....and I am not opening and sending back to the address shown on the label. I wish I had check the web on this before I ordered.

3 steps you can take now if you are a victim of this scam:


1. Chargeback. File a fraud charge with your credit card or bank and let them sort it out. They have more muscle to go after this sort of crime. Explain to them about all the consumer complaints that are on the internet and "insist" that they do charge-back or file a fraud charge. Your bank or credit card organization has all the tools necessary to find out where the charges are coming from, what business is involved, addresses and phone numbers connected to the charge and etc. You may not know or have access to this information. The banks and credit card org have all this at their fingertips and are obligated to handle the problem that has resulted.
More info at: http://www.chrismalta.com/scamtip1.asp

2. FTC. File a complaint with the Federal Trade Commission. Their job is to monitor and go after these types of scams. Go to: http://www.ftc.gov/ftc/contact.shtm

3. Attorney General. File a complaint with your state Attorney General and also with the Attorney General of Iowa (where a lot of the phone numbers and addresses seem to be located)
Contact details here: http://www.naag.org/attorneys_general.php

What a scam!
50 bucks for that little thing of white spit?
I don't think so!
They haven't heard the last of me!

This is a very important post regarding Celebrity Sexy Teeth Whitener: As soon as you place a legitimate online order, the company will put you in their automatic ship and bill system that continues to send you their product every 2 months or so and automatically bills your credit card account. This will happen regardless if you ever place another order with them. This is a very difficult process to get out of and refuse payment on once it has started. Believe me. The product itself is mediocre at best, but the abduction of your credit card is out and out fraud, and a nightmare to deal with. Whatever you do, DON'T PLACE AN ORDER WITH CELEBRITY SEXY TEETH WHITENER!!

found number to call to cancel this ridiculous scam....1-866-976-3695

I ordered the product (Celebrity Sext Teeth) and in 60 days was automatically shipped 3 more tubes for a cost of 99.99! It is impossible to cancel since they only have a website and claim that they do not have your name in the database. I have sent back the last shipment with a letter to cancel but have not received a refund yet. I will also need to get a new check card so they are not able to auto ship anything else. What a SCAM!