In August I immediately called the phone number for information on returning merchandise that was printed on the outside of an unopened package of Dentech whitening that I believe I did not order, and I followed the recorded telephone instructions I was given, which told me to send an email for further instructions about returning the package. I never received a reply to that email, so I sought help from the credit card company. However, the credit card company has now reinstated the charge specifically because I had not returned the unopened package! So, I have been caught in what appears to be a vicious circle of scam. I wanted to return it immediately, I followed the instruction on the package, but I never received a reply to that request for return instructions.

I actually never used the product, I received a pkg and read that it cost me$89.87 and I checked with my credit union and I was charged $89.87. I called and tried to cancel and that person refused to help me,gave me the number for someone else. I sent an email asking for "RMA# to return the merchandise " and they sent me a email back that they would respond up to 48hours, that was August 16,2009 and haven't heard anything yet. I don't understand why with all of the many complaints about this fraud, nothing is being done. They are still advertising. I am so angry, I was stupid enough to use my debit card instead of American Express(I think that AE would have done something to get my money back.Now I am afraid to go on line and register for anything.

I am on my third request for cancellation, and so far...nothing. I tried to go through my credit card holder to cancel the request WITHIN 3 HOURS OF MY ORDER, and they couldn't do anything about this. I may end up cancelling my credit card just to get rid of this. Would a complaint to the State Attorney General's office help?

STAY THE HELL AWAY FROM DENTECH WHITE SMILE. You will not end up with a white smile because they are feeding so much CRAP to everyone. Even if you get a white smile it will not help you out any chewing their A$$ out.

DAZZLE WHITE...IS A SCAM !!! BUT HERE IS ALSO ANOTHER SURPRISE FROM
2 AFFLIATES OF DAZZLE WHITE !! The Affliate companies charged me this month also !!! On my credit card statement 2 months after cancellation of Dazzle White I have the following charges: VH ACCESS 888-332-2707 CYP $3.24 and HEALTHMEMBER 888-779-5303 cyp $7.14 reflected on my credit card. I called the toll free numbers and found out that they were authorized by my Dazzle White order to also charge me monthly for their products which is a weight loss program. After much discussion they cancelled out my "order" however would not refund me the $3.24 and $7.14 on my credit card. With much much discussion and asking for a supervisor I was able to get them to credit me back the costs. WATCH THEM !!! CHECK EVERY CHARGE ON YOUR CREDIT CARD STMT , EVEN THOUGH THEY ARE SMALL CHARGES THEY ARE STILL BEING CHARGED EACH MONTH AND MAY BE MISSED IF YOU DON'T CHECK YOUR FUTURE STMTS.
Also thought I was getting a trial offer for $1.97 one time charge...until in very small print it stated credit card would be charged $88 every month after that. Dazzle White did cancel out my order immediately so thank goodness I didn't get stuck with the on going monthly fee, but affiliate companies were a total shock !! READ THE VERY TINY SMALL PRINT...BEWARE.

THIS IS A SCAM. THEY HAVE CHARGED MY CREDAIT CARD 3X FOR 88.00 AND I HAVE BEEN UNABLE TO GET ANY REFUNDS. STAY AWAY FROM THESE PEOPLE

I was on vacation and ordered online in the U.S. I TOTALLY regret taking that stupid offer...now im stuck paying $300 and had to cancel my card because it seems that it is not enough for them to charge me more product but they gave my credit card number to many other companies....i would NEVER EVER suggest anyone to buy the stupid product that doesnt even work.

Ditto with all the above comments. I REFUSE to pay my credit card provider the $88.97 fee. I contacted my credit card provider and filed a complaint complete with evidence that these scumbags are scamming people. My credit card company found if FAVOR of Dentech Whitening! DO NOT get a Bank Of America VISA card...they are as corrupt and greedy as the pieces of shit at Dentech. I still refuse to pay a penny to my credit card company for this bogus ripoff charge...just let them try and collect!!!

I can't find the words to describe how disgusted I am with this company and their deceptive advertising - fraud and scam come to mind. I've experienced everything that the others have complained about. Worst thing is all the additional memberships that I was inadvertently enrolled in when all I did was request a "free" trial offer of teeth whitener. Found out about them only when my credit union notified us of questionable charges. Each required a separate phone call to cancel my "membership". Could not/would not issue a credit for the amount already charged, but have been assured that I will not receive any further charges. We'll see. There should be a law against this. Is there?

This is a scam. They are cheater. I can't believe that they can do the cheating business like this openly. They advertised on Yahoo as if they offerred one-time deal. But when I ordered they automatically charged me as if I subscribed them. A deal of 1.99 or something turned out to be $100 after I had to call to stop them from charging me another time. They can't get away with what they are doing now.

This is definitely a SCAM!!! I too fell for the "tip" about getting a free trial for $1.97 and ended up getting charged $88.97. I had to send the item back before they would give me my money back. If they attempt to charge me again, I will definitely be raising hell, since I made it damn clear that I didn't want to be charged for anything except the $1.97 shipping fee. They make you think you're just getting the trial deal, but little do you know they are going to start charging you $88.97/month! GRRRRR!!! These people should be shot multiple times, strangled, beaten, dragged around by the neck, skinned and then beaten some more. I don't believe in religious crap, but people like this that make me hope there is a hell, just for them, sometimes.

There should be negative ratings for these scam companies. They don't deserve even a one.

I wish I would have read this before I got scammed out of a total of $150...until they reduced one of the prices half price which put me out of pocket $110...

I was expecting a free trial and could not afford this!

A total scam don't do it.

well i have contacted my bank over this same scam and had to close out my CC and order a new one..i cant beleive after reading all over the internet that the Attorney Genneral of the US has not gone after these people..it's a scam when you call you get some teleamarketer type person and they refuse to let you talk to anyone who can cancel your account (beleive me i got in a shout matach with the 3 i talked with) they say email the company i did 3 damm times and they sill took money out of my my account so now between 2 different companys DAZZLE WHITE MAX and DENTECHWHITENING i am out over 250 bucks all this because of some ad on a yahoo page showing how this house wife got these sample for free just paid shipping..i thnk yahoo should pull this off the site and i hope that house wife got ripped off also..which i would almost guess.she was a employee of one if not both comapnys..SO BEWARE the little sweet old lady may be a wolf in sheeps clothing ready to scam you for your hard erned money..i do plan on continouing to conatack the Attorney Genneral

I TO HAVE BEEN SCAMMED , I HAVE EMAIL THE SUPPORT TEAM 5 TIMES AND NO REPLY, DO NOT GET THE FREE SAMPLE BECAUSE ITS NOT FREE ITS REALLY 89.00. YES EVERYONE NEEDS TO TURN THEM IN

I also fell into the dentech whitening scam. I thought i was paying for a trial offer of $1.97 one time I received the second shipment just a couple days prior to the 15 day time limit. I did not know that i was signing up for a monthly shipment that i can not afford to do. I have emailed dentech to get a RA# for return. If enough people file a report maybe we can shut down this scam organization

Let's report this as a fraud! I'm filing for a dispute if I don't get the full refund for the money they stole. They're thief!! A SCAM! A FRAUD! They make me sick in my stomach!! I am about to throw up!!!

I had the same experience with this product. A TOTAL ripoff.I received the product 5 days before the 15 day cancel period. I thought I had 15 days to try the product. I was charged the 88.xx . I am reporting them to the Better Business Bureau and I told them that. They have agreed to charge me $39.99 and sent me the terms and conditions in 3 separate e-mails. Total fraud. DO NOT sign up for this.

This is a a total scam. People, please don't even bother checking this out online. Unless you want to be charged $88.97 for a monthly subcription that you didn't realize you made while you're signing up for a free trial.
This is a complete fake advertisement.

I was shock to see they charged $88.97 on my account today. I never signed up for subcription for this. I called the number to cancel the subcription and demanded a refund, I was told to send email to get a refund. Why the hell can't they do it over the phone?

They need to have a rate the SCAM box up top...............it would definetely be off the chart...........thanks you A$$HOLES

I contacted your office within 14 days from the receipt of your "trial supply by email address www.dentechwhitening.com and canelled any further orders of this product as instructed by your staff at: 888-822-4806. This email message came back as undeliverable; therefore, I called back again today as not only did I return your product I am now in receipt of another order and my credit card has been charged 88.97.

I will be contacting my credit card company and reporting this erroneous or fraudulent charge to them.

Sincerely

Lucy Gifford

Iordered the product for the initial asking price of $1.97 for the free trail.The $1.97 was for the S/H.I did not recieve anything in the mail.I went to check my account to notice that I was charged $88.97.I called the bank to retrieve the # .The so called call service claimed that I had recieved a package from their company just 2 days from this call,I asked what would be in the package.She the rep claimed that I would have to call customer support.I replied I thought I just did that,I then asked what was the $88.97 charge for ,she claimed membership.I ask what does the give you ,She claimed a refill a month.I asked for the Year .The rep replied no $88.97 a month every month will be charge to your account until you cancel this agreement.I am outraged.I want to shut these markets down.I did Cancell.But yet have I recieved a product.I have not recievd a refund,just email about the polocies from a Joey Santor something