Their "free trial" offer is a rip off. I ordered it online, received the "free" package, but hadn't had a chance to try it due to a family death. When my credit card arrived, I had been charged $69.99 and another $54.95 fo a second order that I received and did not order. I called their toll free number, reached a person whom I could not understand - I did get the message that I could not return the merchandise and they would not refund any money. I have disputed the charge with my credit card company and will pursue. My point: DO NOT ORDER FROM THIS COMPANY!!