Idaho Attorney General
Consumer Protection Division
State of Idaho
Office of Attorney General
700 W. State Street
P.O. Box 83720
Boise, Idaho 83720-0010
Dear Sirs:
I would like to direct your attention to an internet scam, that from complaints on the internet has snared many of the unwary such as myself.
The product is:
Celebrity Sexy Teeth – Ultra Whitening Smile Enhance
I know, I know, anyone who buys something with such a goofy name probably deserves to be taken to the cleaners.â€
From complaints on the internet, the product does not work. It certainly didn’t work for me.
But my complaint is mirrored by others with the same complaint on the net.
My complaint is that people ordering this product are snared by disingenuous “agreements†to continue to receive unasked for product at $100.00 a shipment. There is much angst about this on the net.
Here is a list of my complaints about this company.
1) It doesn’t work
2) Websites that supposedly rate teeth whiteners are scams owned by company owners.
3) When buying the product, after putting in credit card and other information, there is a little box of “terms and conditions†that much be checked for an order to be accepted. Like most folks I checked this and even read it. The tree pages of fine print are enclosed.
4) Way down at the bottom is a section, Terms of VIP award Program which offers a “free enrollment†. This is anything but free. It is an obligation to receive $100.00 worth of product every three months.
I was first aware that I agreed to this buried fine print when I received an order which:
1) Had no phone number to call to stop the VIP program. (Enclosed is their “Important Customer Information.)
2) Gave an inoperable web site to cancel the program: http://www.ionlineorder.com/returnorder.php
3) Gave no indication at all of what the charge was for the shipment. So consumers have to go back to the original website to get a phone number or read through the three pages of fine print to find out, “What the heck is this coming in my mail, and how much does it cost.
I notice now (too late)in the fine print of their agreement, the following:
1) The terms on the website can change anytime without notice and will be binding.
2) The product is offered “as is†and without warranties of any kind either express or implied. (This should of course, have been a heads up. But who looks through all the fine print when ordering a product?
This should probably all fall under the area of “buyer beware†. But the whole thing smacks of ultimate deceit and scam.
