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Celebrity Smile (Scam)

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Product ratings (166 reviews)

Rated: 1.3 out of 5
Agreeability:
Rated: 1.3 out of 5
     
Affordability:
Rated: 1.2 out of 5
     

8% of reviewers recommend

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SCAM
Brush On
?% Hydrogen peroxide
Average Price: $45
Celebrity Smile (Scam) image

Celebrity Smile Review

These scams are popping up like wild flowers. We are having a hard time keeping up with them!

Celebrity Smile advertises the trial offer of this product for $4.95. On checkout, the bottom of the page states in ultra small fine print "If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 14 days after your receive your trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships." I wonder how many people they have scammed thus far.

Other Observations

 

  • They falsely claim to be America’s #1 Selling Tooth Whitener.
  • They claim to be awarded “Best New Discovery in Tooth Whitening”. Who awarded them?
  • They falsely claim that this is the secret that celebrities use.
  • Their live chat assistant will paste canned answers like “We now only have a few trial offers left. Plus if you and sign up through me I can offer you a bonus $3 discount on shipping!”
  • The product was never mentioned on any of the listed “as seen on” sites.
  • They say it is possible to get up to “5 shades of whiteness in 1 hour.” That's impossible.

 


View an enlarged screenshot of the fineprint displayed during checkout

Read our article about teeth whitening scams here

Untitled Document

166 User Reviews

 
Tracy, ohio
Jun 02 '12
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Paid $20.00

Wanna create your own website $1.99 -5.99 GODADDY DISCOUNT.....
i did
click this link
http://x.co/192376u445

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Amy Fuller, McAllen, Texas
Dec 17 '11
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Our company monitors search results, as well as consumer complaint websites such as RipOff Report, Complaints Board, Yelp, etc. .Today we came across negative reviews and comments on one or more of these sites that are affecting your company. When an existing, or potential consumer searches Google for information regarding you, your products, or your company, they are seeing the same negative results that we found today.

The good news is that we can help. We are a Web Reputation Management company that can clean up these results and ensure that you control what is displayed to potential customers searching for information about your company.
Please contact us today to learn how we can help you counter these attacks on your reputation online. Call 800.818.6286 today for a free, confidential consultation.

Amy Fuller
Web Reputation Management
(800) 818-6286 ext. 30
[email protected]
www.webreputationmanagement.net

Not Recommended by Amy Fuller

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Rebecca, lincolnshire
Nov 26 '11
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I too have been stung :( I have only just ordered but then thought i'd check it out and have just found out it is all a huge scan! I have phoned my bank and made them aware of the situation and they are going to cancel my current card so they can't take anymore money! Hope someone puts a stop to this scam soon, it almost ruined my staurday lol!! :)

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Kathy, Ironwood
Sep 02 '10
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I sent for the free trial of Celebrity White Teeth once I read the reviews. Tried to cancel the trial. HUGE SCAM!!! They charged my credit card 146.00 plus 12.95. I have documentation via e-mail with cancellation # on 3-1-10 and they are still charging my credit card four months after the cancellation...oh & don't forget the 'foreign transaction' fees too. HUGE SCAM!!! I even threatened to report them to Better Business Bureau....I think I should carry that one out. DO NOT SEND FOR THIS 'FREE TRIAL"..it cost me $228.98 and I am still fighting the refunds....I should have known better...

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E Green, LA
Jul 16 '10
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Melissa, Knoxville, TN
Jul 13 '10
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I just got messed up with Celebrity Whightner! They are now not even sending the trial product BUT hit your card with a 169.95 charge along with 6.00+ in foreign transaction charges! This has caused my credit life heck!!! I have contacted FTC and BBB but charges are still in dispute and I almost feel the credit card and this scam are in bed together!!!!!!!! The charges are in dispute BUT since my credit card company (Juniper) was the only way to get Celebrity's phone number. Pretty strange and now since I got no where with Celebrity and they state they have a tracking number (I am going to post office next), I feel the charges will stay and this whole nightmare is going to cost me over $180.00 for absolutely nothing. Juniper, my credit card wins because I will not ruin my credit over this, and Celebrity wins. Once again, the big boys screw the consumer!
I would not suggest ever getting a Master Card with Juniper either!!!!!! They have just added an annual fee to my account after 5+ years of being with them and there is nothing I can do about it without ruining my credit.
The whole world has me in their hands and there is nothing I can do about it but say, "Yes'em master!!!". I know now how slaves felt and I was not born during that time frame.
God help us!!!!!!!!! Please excuse my bad words but I have no other solid way to express my feelings!!

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Mary, NJ
Jun 26 '10
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Diffidently a SCAM!!! I too fell victim to it- At first I wanted to try the two advertised products (probably same company!) but was later reluctant and decided to cancel the same day. I was able to cancel "celebrity whitener" because the website had a telephone number; but it was impossible to cancel the second one "vr labs whitener” did not have any contact info via website, phone#, etc... So I thought I had to wait for the sample to arrive...will...long behold... there were NO company name and NO contact info on the product or pamphlet also...how dishonest is that? I wished I canceled my charge card before receiving the sample. Please contact Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) and BBB ... there needs to be a certain number of complaints before an investigation can take place. The scammer's names keep changing ...some of the past names include: Celebrity Whitener, VR LABS WHITENER, and VR LABS TEETH WHITENER. My bank statement showed even another name “Euroteque” 877-216-0117- finally a number to cancel! Since it was impossible to cancel before getting my bank statement, I was charged for the first delivery!. AS OF TODAY 6/26/10, I checked one of sites with the ad ...again it had two different names: "EverBrite Smile" and “Total Bright". I was ripped off $99.99; my credit card company only refunded the recurring charges of $99.99. Please contact Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) and BBB for justice and to prevent others from losing hard earned money. Don’t get mad; get even…Thanks.

Not Recommended by Mary

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Cheryl, Sebring, OH
Jun 22 '10
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p.s. here are all the phone numbers & addresses I have been able to obtain from my shipment alone:

Celebrity White Teeth
877-651-2112
www.celebritywhitesmiles.com
www.celbwhiteteethshop.com
877-262-4128
20100 S Vermont Ave, Torrance CA 90502

Health NXT Nutritions Limited
3 Aahinodorour St #2025 Dasoupoli, Strovolu, Nicosia, Cyprus Europe
14781 Memorial Dr Box 891, Houston, TX 77079

Enado Media LCC
236 Lincoln Rd #208, Miami FL 33319

I have filed complaints with multiple Better Business Bureas in all the states that were affilited with my shipment of product that didn't arrive on time and I was still charged the $169.95. THEY SUCK!! How comes this review doesn't allow for "ZERO" on the rating board! SCAMMERS!!!!!

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W, Wisconsin
Jun 07 '10
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DO NOT BUY THIS PRODUCT! It is a scam! They charge you an outrageous price after what is said to be a "free trial offer". I called to cancel within the 14 day period, but they go by the minute from when you order. I was 2 hours short of the time frame! HA! After disputing it, they said I had a reimbursement approved, and then was strung along for 3 months only to be told after multiple phone calls telling me that I could expect a reimbursement that the management now is unable to refund anyone. The companies real name is Healphnxt Nutrition Limited I was told to contact Jason Williams fax 1-800-819-8354, phone 1-877-262-4128

Not Recommended by W

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Rick, Michigan
May 07 '10
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Definitely a scam. Tried to cancel as soon as I got product; they assured me they would cancel it but then charged my card. Phone calls and emails were of no use.....they would not remove the charge. The only way to get any justification was to have a new credit card number issued.

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Mike, Kennesaw, GA
May 01 '10
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THIS IS A SCAM !!! Disappointed in AARP as that is where I learned about "free" trial. This cost me over $180.00 before I could cancel. A very expensive lesson!!!

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Anonymous, MA
May 01 '10
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Cannot reach to cancel. Both Celebrity White and Sparkle White turn out to be from the same company, Central Coast Nutraceuticals. Mailings come from Florida, but "Customer Support" number is in Mountain time. The alleged email can not be found by my server. The phone is not answered. I have repeatedly tried and finally resorted to mailing a note to the address in Florida on the package. After reading so many complaints, I'm really worried.

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Tee, Tennessee
Apr 27 '10
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This is a scam & it doesn't work the way they said it does,plus it made my teeth really sensitive,so I call to return it & got the run around ,then I found later that they charged my account before the end of my trial was even near the deadline. I should have known this was a scam when they sent the applicator pen through the mail in a bubbled envelope with no information & no detailed directions on how to use it (how tacky).

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D, hjfjgh
Apr 26 '10
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I was fucked over, not realizing thart i have been getting charged for 6 months after the trial one and since i had moved they were sending them to my old address which in turn took 5 of them to show up at my door after their 30 day return period. And i told them right away that i did not want anymore and thy claim i never cancelled.

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Mickie, Levittown Pa.
Apr 23 '10
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Didn't read the fine prine about cancelling and received shipment#2. Returned in october 09. Called the company in January 10,In Feb was told they did get authorization to reimburse credit card. Still No reimbursement in March,10. Called today , got run around that my credit card wouldn't accept a reimbursement check!!!!!!!! Imagine that. Had to call my credit card company and of course they only keep records for 6 months. I returned it beginning of october. Their records got a charge 10/3, only had records for the end of Oct, 09. Now have to send copy of bill and a written explaination of what occurred and dispute the bill. What a hassle. Fyi if this ever happens to you redit card company said to call after your first call to the company and they will assist in getting reimbursement. STILL WAITING FOR $64 dollars. Imagine that if only a few people say what the heck to this scam !!! What $ they they can generate!!!/ The girl at the company also wouldn't release the company ceo name to file a complaint. BE FORWARNED!!!!!

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Upset, sacramento, ca
Apr 17 '10
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I was checking the weather and it showed up on the side as someone that lived in sacramento... and what got me was the blog comments on the bottom... omg!!! i feel so stupid.. i cancelled within the couple days and as i mentioned it to my sister she told me this was a scam and i checked my acct and i was charged $87 when i already cancelled....
I'm on a mission to dispute this now....i feel soo stupid i usually always research stuff but i dont know...

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Anonymous, arizona
Apr 17 '10
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I returned the product unopened via certified mail, but they would not give me credit. They e-mailed me twice that a check was in the mail, but it never came. I have 8 sets of correspondence with them, but no luck.

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Edmund, St. Helena
Apr 08 '10
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The city is entered on the sign-up column. The block comes on, "Enter the city." I have. Redoing the sign-up column three times, still does not accept my city when I Submit it with my personal information. Is this the way Celebrity Smile has of saving sign-up people from being scammed? Should have read the scam comments first. Why the heck is it not accepted?! Forget my city! I entered the city above this Complaint message. Will it be blocked with the same wrong rebuke, "You have not entered your city! Enter your city!" I did, you ding-bat!

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Butch Austin, Colorado
Apr 07 '10
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You all got off better than I did as they charged me 169.95 and said I had agreed to a monthly membership. It took two hours talking to my c.c. company and talking to a foreign person I could not understand who could not believe I did not want to try this product-worst scam out there and the first and last I will ever be involved with. You cannot trust any one.

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Dena, Los Angelos, CA
Mar 14 '10
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Thank you everyone so much for your comments. I ordered from this company and decided afterwards to check the reviews. I will check before I order from now on! I did cancel my credit card right away! I ordered from a scam pet supply company before. Check any web site for reviews before ordering. VISA gave me my money back. Check it out.

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Anonymous, Los Angeles, CA
Mar 05 '10
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Hi there,
Me too got scam by this company. I realized this too late and can only cancelled with them after almost 2 months later. I cancelled my credit card and the dispute process is still going. I also did another stupid thing is that I gave them my phone numbers, they sent the bills to my phone bill. I called my phone company they said they can only return the bills back to that celebrity, they can't stop them from billing me. I read the reviews and saw that other people got threaten after 5 or 7 months later if they don't send them the money, they (celebrity) will mess up with customer's credit report. I feel so scared now, what should i do in that case and who should I seek help ? BBB or claim to Arizona States Att? Please give me some advices !

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Tiffany, Seattle
Feb 24 '10
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The advertisement I read on this product indicated I should use it in conjunction with another product, EverBrite. I thought, at 99 cents for a trial supply of each product, I wouldn't lose much if it didn't work. I had no problem ordering the Celebrity White product, but when I tried to order the EverBrite product, the order page I got was for 'Denta White'. I Googled 'EverBrite' to see if I could find the exact product order page that way, and found information and read reviews about it being a scam. Then I Googled 'Celebrity White', and read about the same problems. I knew right then and there, that I did not want to deal with these companies AT ALL--I did not even want the trial-size products shipped!

It was about 1am when I placed my order for Celebrity White, but got up the next morning at 8am to call and cancel my trial order. I spoke with 'Marie', agent #39, who seemed pleasant enough. I told her I had ordered the product only 8 hours ago, and had changed my mind due to poor reviews I'd read about the product. I told her NOT to ship the trial product, and to BE SURE nothing was charged to my CC account. She assured me my order was cancelled, and NOTHING would be charged on my account, and no product would be shipped. She gave me a cancellation number for reference.

In the future, I will research any advertised products online for negative reviews BEFORE I get sucked-in and place an order! I am assuming I have successfully thwarted any problems in dealing with this company, and I certainly hope I'm right! There's simply NO substitute for a visit with my dentist! :o)

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Edub, naples,fl 34102
Feb 23 '10
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I received the $1.99 kit and within 3 days was charged 87.32 cents.
I believe this is a scam to get at our credit cards, how can that company do that these days when we all so alert of fraud??
Trying to get my money back, I sure hope so, but........
On the phone to the card co. stopping more charges.

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Margo, Cottonwood, Idaho
Feb 10 '10
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The product did not work for me. Requested a refund and was denied.
Also, they charge more than what is in their terms and agreement. You can not talk to anyone about the product, it is only thru e-mail. I consider this a scam.

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Anonymous, NJ
Feb 09 '10
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I got semi-scammed. I got the worthless product and then read the reviews - stupid me. I quickly canceled my credit card, a pain but it's one I never use. Then the phone calls to my cell started (they asked for a phone number). It was relentless - every 15 minutes sometimes. And if you called back it was a recording or no one answered. I could find no way to block calls on my phone. Then I went to the Verizon web site and found I could block the numbers there. It gave me great pleasure to to do so. That ended the calls and canceling the credit card saved me the tons of charges. And why is it always a mom that is recommending this product - mom's never lie, false sense of security. Can't believe I fell for that one. I'm usually more careful.

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Anonymous, CA
Jan 30 '10
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Ripped off customers, burst out all your frustrations by filing a report about celebrity white teeth company at

ripoffreport.com

Do not hesitate to do this as the more reports they receive, there is a possibility for you to get justice.

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Bruce Augustine, Bixby, Oklahoma
Jan 22 '10
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I am Sooooo glad I used PayPal's one time use secure card !!!! If you don't know what it is here goes.... PayPal now has what's called a secure card. It's a one time use MasterCard. I had to download a program to have it set up on my computer (real easy) when I'm at a place on line that I'm makeing a purchase I just click on the PayPal "P" on my toolbar. Then I click to generate secure card.
It will auto fill the Mastercard number as well as the three digit cvv number. The experation date is good for about one or two months. As far as any online transaction/business is concerned It's simply a Mastercard charge. They don't know it's through PayPal, and they don't know that it's only good for that one single charge !!!
About 3 months after I received the "$1.95 FREE TRIAL OFFER" They sent me an email wanting me to give them a "VALID" credit card number to charge $77.95 !! And if I don't pay they are going to continue adding late fees.
After reading all of your comments I sure am glad that I didn't give them SQUAT !!!

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Nicholas, Anytown, USA
Jan 21 '10
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While I have not had the same exact experience as some of you, I was of course charged for this terrible product. I have had three different conflicting stories regarding the return of my money for the second tube I was charged damn near $65 for. The most infuriating thing of all is that I just got off the phone with "Manny" who "is the supervisor" and expressed to him that I am very unsatisfied with his staffs lack of knowledge about ht ereturn process seeing as how first I was told that I should see my refund in just a few days, then that it could be 7-14 business days, and now it's turned into "some of my customers have had to wait for two and a half months". And the whole reason that they have had my merchandise in their possession for three weeks, while they also have my money is becuase the bank that issues refunds is in the UK!? WTF!? This is absolutely absurd. If many of you have done as you said and reported them to the AG and BBB, I'd like to hear what the resolution is. Simply put, I do believe that this company (as their earlier comment proves) is full of unethical and immoral people.

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Eva, new zealand
Jan 21 '10
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feel for this too ordered this 1 dec09 its now 21jan10 still awaiting product but they kindly charged me twice single amounts of $164nz so money that could be going on bills or clothes for my small kids

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Ann Connell, Durham NC
Jan 20 '10
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I was charged the $1.95 for the "free trial". Within days, I was charged $59.95 for the "trial offer" and was also charged a foreign transaction fee twice. I called and got it canceled but because I didn't send the UNUSED product back quick enough they are keeping my $69.95. I got their supervisor on the phone and she hung up on me when I demanded that the charge be taken off my bill. I am thinking of reporting them to the AG of Fla. What a huge ripoff.

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Megan, AK
Jan 16 '10
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I was so excited about getting my new product for basically free. A little weary about giving them my debit card but i called and canceled and they reassured me that i would not be receiving any further charges. After reading everyone's complaints im not so sure and pretty scared. Im only 16 i dont have money to waste on this scam! For not it just says only $1.98 was charged and i hope it stays that way.
cross your fingers

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Jenna, arizona
Jan 15 '10
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hey guys here's a great tip when ordering from companies like these .. use an almost empty giftcard .. I had $2 left on a giftcard and ordered this product. now if the company tries to charge me without my knowledge they're the ones who are SOL

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Jo, Cincinnati, Ohio
Jan 14 '10
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Please do not buy this product it truly is a scam. Just got off the phone with Cindy ( if this is her name.) My December shipment of Premium White came and I just got around to opening it. And dealing with returning the a product that does not dazzle my smile. And of course... I did not read the fine print and ....with the holidays this is the third shipment I have recieved.

Shame on me;, $58.09 x 3 and ...I can only return December 30 day money back.
Beware the envelope that came has no packing slip so the only way I found a number to all and found out what I paid was virtually going on line and finding another web site with putting in Premium White and finding a company that says their sole connection is sending out the items for Premium White. AND she gave me the phone number.

888-591-2190

Cindy - the customer service agent gave me her name when I requested it.
She gave me a cancellation number.

She gave me a number to put on the December return.

And she advised me to have the package insured ? or a tracking number and now I see why as above it sounds like I can't trust that it is returned without the tracking number as proof.

What a horrible company!

what an expensive lesson for me!

Please save yourself a lot of hassle do not do business with this company!

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Suellen Newman, Louisville, KY
Dec 15 '09
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OMG - this is so infuriating. I have been trying to get return product info from this scamming bunch of rip off artists since mid-Nov. when my membership was cancelled. I have reported this to the State Atty General's Office. Wish I had checked this website before trying the crap. Had to cancel the credit card.

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Lisa, North Dakota
Dec 14 '09
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I order this crap lasted me 4 days. Icalled n canceled within 14 days I asked if I had to return the product. He told me no I dont they still billed me 59.95 I called back n literaly gave them the riot act. she creited my account 30 still charged me 29.95 since i didnt return the product she told me they have it logged that i had talked to someone. I am sure that he did not log that he told me i did not have to return the product I am not done with them. I wonder how many celebritys use this @#$$$

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Anonymous, Minneapolis
Dec 11 '09
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So I sent my "Free Sample Tube" of Celebrity White back to this scum outfit and waited for my $59.95 to be refunded. I contacted them on-line and was first told that they never received my return. Fortunately, I had a tracking number from the post office and when I gave them the tracking number they found my return RIGHT AWAY. So then I was told 7-9 business days to process my refund. 2-3 weeks later and still no refund. Contacted them again and this time was told 3-5 business days to process refund. Now I want to know when my refund was processed but they are ignoring my e-mails. I will be contacting MN attorney general and my bank is able to remove their charge as long as it's within 3 months from date of purchase. STAY AWAY FROM THESE JERKS!!!

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Amy James, Fullerton, CA
Dec 10 '09
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Got charged 60 bucks for this shit. If you dont cancel they will keep taking money out. DOES ANYONE HAVE THE NUMBER? you need a cancellation number because if you havent sent back the tube within two weeks of the "free trial" purchase, they charge you 59.95$ after 2 weeks, and some other amount every month for your "membership" TOTAL BULL SHIT. I NEED A NUMBER!!!!!!!!!!!!!!!!!!!

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Joanie, Belleview, FL
Dec 10 '09
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I wish I had read this website before trying the "free sample". I too, got scammed. If I knew how I would report them. I've already alerted my bank and cancelled my credit card.

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Kim, Pittsburgh
Dec 09 '09
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scam. im cancelling my credit card this is bull shit. here's there number i know its impossible to find my bank got it for me. 877-594-7850 ... but they are very shady. the man wouldnt tell me his last name, wouldnt let me speak to a manager or owner or even give a name. thanks for taking my hard earned money

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Brittany Edgar, the hood son
Dec 08 '09
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fuck this company and its bogus scams. charged me an itnitial 1.95$ than did not receive the product and charge me 60$ and than another 64.95$.. DO NOT BUY AT ALL>> SCAM SKUDD COMPANY

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Jimmy, b,ham al
Dec 04 '09
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Did not work for me.

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Kallie, Clio, MI
Dec 01 '09
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This is totally a scam i ordered a totally different whitening product and they passed my name onto this and on to several differrnt companies and i have now been charged over 500$ and i have tryed to cancel all of the places an non of them see to be in buisenss and i was als being charged for international charges too!does anyone know celebirty whiteining ustomer service #? did anone ever get their money back?

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Kevin, Crestwood, KY
Nov 28 '09
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I ordered but never received the product. I found charges on my bill. I am not angry... yet.

Allow me to introduce myself. I am Kevin from Louisville. I am a faily skilled internet programmer and have found you and your aliases. You claim to have a trade mark. Wow, if that is true then you are so easy to find it tickles me to pursue you. If it is not true then - woe to you and to your banker. The legal beagles are ready for a hunt! You process through a secure site and if you persist in these practices then I will expose your every move to those who feel that justice need to be served.

To all who feel violated... these characters are hiding behind domains that are both secure and non secure. To have a secure website requires a static IP address and a secure certificate. It is a simple thing to prove broken promises and even simpler to report these guys.

I will tell you who wants your feedback. The Better Business Bureau is useless and flacid to satisfy your issues and not able to enforce any of your complaints. Frankly, I find that the BBB is a waste of my time.

Go directly to your State Attorney General's office and register your complaint with a state-employed legal advocate (see office of consumer affairs or the like) Call your bank and call their bank. Be prickly and adamant about your concerns. Take the time to write down every name and be certain that they know that you are writing down names. Remember - be prickly. Their bank is found by following the deposits made from your bank to theirs. Their static IP address (required of them by the bank in order to process online payments) will lead you to their financial accomplice. Tell the attorney general on the bank in question that gets your money from your account and who also gets paid by the Celebrity Smile and Denta White people.

You will find that the whitening people have carefully constructed a labrynth of domain names and that they have been clever enough to hide their identity with a service provided by (GoDaddy) called "Domains By Proxy" which is not only provided by GoDaddy but will not tell you a thing unless an attorney sends a subpoena. I think GoDaddy is innocent of any wrongdoing but you should call them and report the matter to ICANN and let them know that domain names are governed by authorities that can revoke their ownership. This will move GoDaddy to be accountable to you in their responsiveness. Complain to their "Proxy" boys at [email protected]

Simply tell GoDaddy that a domain name in their registry is being used for these purposes and tell the Atty General that you have notified GoDaddy and the financial institutions involved and that you demand that the Atty General work to protect you. Hold them accountable for their action or inaction.

I have found that secure27.com and secure81.com are partly responsible for taking your online payments. I found that https://naturalsourcestore.com is involved in taking orders for this product and that the registered administrator of naturalsourcestore.com is Alan Cohen 954-658-8903 also [email protected]

These boys are 'slick' but not smart about covering their tracks. But - Let's face it... it took me about 10 minutes for what would take most of you a matter of days to do... and that is what men of 'questionable behavior' build their fortune upon. They simply hope that for a lousy 90 bucks you will just eat it and move on... Well, they just poked me (a hacker with too little to do) who wants white teeth and who got nothing for nothing accept this little diatribe and now a new hobby.

As for these whiter teeth circus clowns... Look out boys! I am going to apply everything I know about friendly and non friendly web communications to make certain that you keep your promises and conduct fair trade in a usual and customy way. If you will not be a good citizen of the Net... then things are really going to get interesting for you, me and my network of very hungry, bored and justice-minded do gooders! I keep my promises.

Not Recommended by Kevin

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Gordon, Minneapolis, MN
Nov 17 '09
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see previous comment

Not Recommended by Gordon

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Rdbam, NC
Nov 16 '09
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I too have been cheated by this Company. Celebrity Smile & Sparkle White.
they offer a free sample of their products for just the price of shipping.
The shipping fees were less than $6.00 together but this is just the hook to get your account number.
Then they steal money from your acct before you have a chance to even try or receive your so called free sample.
I received the SparkleWhite about 8 days after I gave the shipping fee to them at the website and 2 days later they stole $92.37 from my checking acct. Celebrity Smile was a little slower but attempted to get another $67.00
but I followed my banks recommendation and canceled my debit card.
I then had to notify all my legitimate bank draft business that the pin was no longer any good and it would take a few days up to 2 wks to correct this.
I called Sparkle-White and spoke with " Chad " at customer support. Chad told me he was just a college student trying to earn extra money "with this gig ".
He stated that the sample was not a sample supply but that you only had 10 days from the time you give them your pin # until you are charged the
$92.37 for the product whether you like the product or not.
You have also been set up to continue the theft( my words ) on a monthly basis unless you get a RMA # from them. The product showed up with no paperwork whatsoever.
I found out that " Central Coast Nutraceuticals Inc. is the Company behind this and many other types of scams. The BBB gives them a rateing of " F " on a scale of A to F.
Has anyone started a Class-Action Suite against them ? If so how do I get my name on that list.
I also spent another $ 7.30 to send their unused sample product back to them via FedEx ( for tracking )
Celebrity Smile was shipped from Largo Fla and Sparkle White was shipped from Pleasant Grove UT
I filed a complaint with the BBB of both States and stated in my complaint that this was an Intentional Pre-meditated Scam to steal money from honest peoples bank accounts and is no different from bank robbery or breaking into ones home and stealing their valueables.
The Customer Service Rep for Celebrity Smile was an arrogant Butt worm
who would start speaking every time I began speaking and would not let me get or give any information. He hung up on me twice after I had enough of his crap.

Not Recommended by rdbam

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CCN, USA
Nov 13 '09
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THIS IS VERY FUNNY. LEGALLY WE HAVE THE RIGHT TO BILL FOR PRODUCTS THAT AREN'T RETURN PER THE TERMS AND CONDITIONS YOU ALL AGREED TO. REGARDLESS IF IT'S IN 12 PT FONT, IT STILL APPLIES. PLEASE TAKE RESPONSIBILITY FOR NOT READING AND AUTOMATICALLY THINK IT'S FREE. STOP BEING CHEAP. YOU'RE JUST MAD BECAUSE IT WASN'T FREE. REMEMBER TO READ WHAT YOU IDIOTS ARE ORDERING ONLINE.

Recommended by CCN

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Jeff, N.M.
Nov 13 '09
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Thanks to this page i'm out of pocket $2.01
Don't let it become a nightmare
Do Call And Change The Card NOW
Do Call the BBB, file a complaint
Don't except a refund from a theif
And REMBER - The Only Thing FREE never is.

Not Recommended by jeff

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Dolores, Florida
Nov 11 '09
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Does anyone have a phone no. to reach Celebrity Smile to make a complaint? They scammed me on the price! When I press "Customer Service" on their website, it does not go through! I never even opened the package so I can't rate it...I don't even want to try it!
This site is requiring me to rate the product on how well it works or they won't submit my comment so I will rate it "1" just so I can get through. Same goes with "Agreeability"!

Not Recommended by Dolores

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Celebrity Smile, OH
Nov 10 '09
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I also cancelled well within the alloted time. I asked the rep to make sure that I would not be billed the $59.95 since I had cancelled within the trial period. He informed me that I would indeed be billed.I was furious. I asked him his name, he refused to tell me. I asked to speak with a supervisor. He first told me there wasnt one then he said he would transfer me. They put me on hold and no one ever came to the phone! I immediately called my bank and cancelled my debit card. Thank goodness I was able to do this before all the charges posted on my acct. A lesson learned unfortunately. I will report to the BBB. Hopefully my credit report will not reflect this as I refuse to give these scammers anymore money.

Not Recommended by Celebrity Smile

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Anonymous, MN
Nov 09 '09
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I also fell for this scam. Even after I specifically told Celebrity Smile DO NOT send or bill me monthly they are still billing me $59.95. They did offer to let me keep the tube of whitener for a one time charge of $39.95. This outfit is such a rip. So is Denta-White - same exact rip-off. If it sounds too good to be true - it probably is!!!

Not Recommended by Anonymous

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