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Vibrant White (Scam)

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Product ratings (122 reviews)

Rated: 1.3 out of 5
Agreeability:
Rated: 1.3 out of 5
     
Affordability:
Rated: 1.3 out of 5
     

10% of reviewers recommend

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SCAM
Brush On
?% Hydrogen peroxide
Average Price: $50
Vibrant White (Scam) image

Vibrant White Review

The Vibrant White Teeth Whitening Pen has the same kind of deceptive advertising as Celebrity Sexy Teeth Whitener.

Our Observations

 

  • They falsely claim to be the "rated #1 new discovery in teeth whitening"

 

  • The product was never mentioned on any of the listed “as seen on” sites.

 

  • The owners of Vibrant Teeth also run the fake review site top-teeth-whitening-reviews[dot]com, and deceptively rate vibrant white 5 stars and "the obvious #1 Choice."


Read our article about teeth whitening scams here

 

122 User Reviews

 
Anonymous, USA
Aug 26 '11
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Hey everyone save yourself the hassle of being scamed! Believe it or not I bought this pen at the 99cent store! Same product! Lol. The pen is kinda cool! It works! :D

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Lisa, Nashville
Jun 29 '11
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Paid $80.00

SCAM! I ordered a sample 2 years ago and was not informed that it was one of those accounts which will mail you another order monthly and automatically charge you. When I called to cancel the account, it took forever to reach an actual "person" and the person I finally spoke to was very rude. I told her that I wasn't interested in receiving a new order every month, heck, if the product works, you shouldn't need more every month!

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Carole Currey, santa monica, CA
Jun 11 '11
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I ordered two Vibrant White teeth whitening pens, which just arrived.
The expiration date is 6-5-11. I wish to return the two unopened packages for a refund. How is it handled?
thank you.
carole currey

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Lisa, Hartford, CT
May 23 '11
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I was also scammed by "My Vibrant Smile". I ordered the $1.95 sample and was charged $79.95. By the time I received my credit card statement, I was sent another order and billed $79.95 AGAIN! I called and spoke to Monica who was extremely rude! She told me "it's my fault for not reading the fine print". It is completely misleading. I received a return authorization number to send back the second package, which I did, and I was told I would receive a credit within 30 days. It's been 2 months and still not credit!!! It is so very upsetting!

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Hayley Burnett, United Kingdom
May 09 '11
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********DO NOT ORDER**********
The criminals just stole £121 from me. I called them and got some rude guy who would not give me his name.
I am sad because I though I was signing up for a free trial :( I really could not afford to lose that money.

PLEASE DO NOT ORDER.

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MN, Birmingham
May 03 '11
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This is a scam. I am a student. Lost my hard earned money.

I have ordered it two days ago and observed that they have deducted more than 250 pounds from my debit card. I have been calling them more than twice and wasted another 5£ waiting in queue.

They are outright cheats.
Dont order and get fooled
Dont know what to do and can I recover my money back.
I pray that this company must go on to shambles. Bloody robbers.

Is there any consumer forum to make a complaint?

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Freda Hopkins, England
Apr 08 '11
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DO NOT ORDER THIS PRODUCT
I have just experienced all of the above only I have lost £250. Calling from the UK is expensive and I am always so far down the call system. I do not know how they can get away with taking money from people who cannot afford it. I have reported this to the Police. I intend to report it to the Fraud Squad and the American Embassy. This should be stopped.

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Millie, UK
Mar 30 '11
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oh my gosh! I am crying like mad.
im 16 and my first earned money for past 2 months on my account has been 'robbed' and its gone down by £129.96 ... for someone at my age this is an end of the world!
I have ordered this stupid whitening thing only because I found out the trial was just for $2.60 I received a confirmation about the order , fine. it said the total was £2.60. this was a week ago and I still haven't received it as it said it only takes 3 days, I began to worry. but today I have opened my bank account and found out how much money was taken away from me! it was all SCAM! I started shaking, crying and whining to my parents. they tell me that it is impossible for me to get this money back ;(( I'm really gutted....

Not Recommended by millie

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Michelle, New York City
Mar 30 '11
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SCAM!!! SCAM!!!! SCAM!!!!!!!! I had to get that in first, so, I agree with all the above comments, the product does not work, I ordered the trial size, then being a busy person always on the go and traveling for work, I didn’t realize my credit card had been charged 79.95, then when I went to pay my monthly bills, I noticed that I had another charge of $79.00 on my card, when I called, the poor loser on the other end of the phone seemed to have been reading a script and was quick to tell me that I was NOT getting a refund, after hanging up and then calling my credit card company to dispute the charges, I called Vibrant White back now knowing I was wasting my breath, asked to speak with a supervisor, after telling me at least 20 times that a supervisor would tell me the same thing, I asked her if she was refusing to put me on the phone with a supervisor, I finally spoke to Carlos supervisor # 31, could you imagine having a number as a title :) what do you expect, he works for a scam company and probably stocked cans of corn prior to this supervisor # 31 job. he then explained that I would not be given a refund of the first charge, then gave me instructions to return the last order, so now after not ordering a product, I am instructed to take the time to go to the post office and pay to return something I never ordered lol, gotta love this country! Vibrant White, shame on you, go back to school, learn a trade, get a real job and stop support these people stealing our money in a down economy!.

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MJK
Mar 17 '11
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Vibrant SMile.....YOU SUCK! Scam scam scam! Do not order this product.

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Marlene , Illinois
Mar 13 '11
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I was also scammed by this company. Had a death in the family and had to leave town. When I returned I found they charged me 79.95 instead of 1.95 for the trial size. The person in customer service said I should have read the fine print and TOO BAD! Wish I had a way to make sure everyone knows before sending for this product. Probably should have done this first and next time I will be more careful!!

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Florence C. Mills, Cocoa, Fl.
Feb 25 '11
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After reading the comments from others, I realize I am not the only one that has been scammed. I had done what most of the letters said, cancelled right away when I found out what a scam it was, then received a box of Myvibrantsmile 2 days ago, after almost a month. Today I got my statement from my credit card with a charge of $79.95. I called them and got nowhere. Like others, I called Miami (phone # on statement) and received the same responses as most of the others, rude about answering questions, no help at all. It reminds me of another time I had charges on my credit card (2) from Miami for lotions that I had not ordered. At the time I had Discovery card and they handled it for me taking away the charges. If anyone knows who to contact (government) I would like to know

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J, Edmonds, WA
Feb 25 '11
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This is a SCAM company! I hope you read the reviews before ordering the free trial for 1.95 shipping and handling. I received the product quickly but thank goodness I didn't use it! I happened to look at my bank statement and not only had 1.95 been deducted but also 79.95! I called and the gal said that was what the print stated! (It hadn't even been 30 days). I sent the product back for almost 3.00 and am still waiting for the promised full refund of 79.95 upon receipt of the product! I didn't even get to use the 'free' trial -- there wasn't one!

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Johanna Melancon, Baton Rouge, LA
Feb 21 '11
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I really don't know how well it works because I haven't used it yet. I ordered part 1 for $1.95 & part 2 for $19.95, which was the whitening pen. I only got the whitening pen and never rec'd the 1st part. I went online today to see if I could track my package and came across this site with the scam information. This is very disturbing. Now I have to go on my bank account to see if they have scammed me some more. I want in on the class action suit if it is ever filed. How can this be allowed?

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Anonymous, Denver, CO
Feb 16 '11
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DO NOT DO BUSINESS WITH THIS COMPANY, COMPANY RATING -5. THIS PRODUCT IS NOT FDA APPROVED. WHO KNOWS WHAT YOU ARE PUTTING ON YOUR TEETH. WHAT IF IT CAUSED PERMANENT DAMAGE? THE ONLY REAL WAY TO GET YOUR TEETH WHITENED IS BY YOUR DENTIST.

I ASKED FOR A REFUND WHEN I CANCELED THE ORDER AND THEY SAID IT WOULD BE BETWEEN 2 & 30 DAYS??? ON THE 25TH DAY I CALLED AND GOT THE RUN AROUND WITH THIS INDIVIDUAL SAYING I WOULD NOT GET ANYTHING BACK. THEY DO NOT REFUND FOR SHIPPING. I NEVER RECEIVED THE PRODUCT BECAUSE I CANCELED THE ORDER BEFORE IT WAS SHIPPED. I AM THINKING IS SHE LOOKING AT THE RIGHT ACCOUNT? A SUPERVISOR CAME ON THE LINE. HE WAS SPEAKING VERY, VERY FAST WITH AN ACCENT & I COULD NOT UNDERSTAND A WORD HE SAID. I TOLD HIM I COULD NOT UNDERSTAND WHAT HE WAS SAYING DUE TO HE WAS TALKING SO FAST. HE BECAME EXTREMELY CURT WHILE TALKING TO ME IN EXAGERATED SPEECH....LIKE I WAS STUPID. BETWEEN THE SUPER UNDESIRABLE CUSTOMER SERVICE AND THE COMPLAINTS ON THE INTERNET I DO NOT KNOW HOW THEY STAY IN BUSINESS. ONE WORD COMES TO MIND WHEN I THINK OF THIS COMPANY AND IT IS "RUN".

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Me, Here
Dec 07 '10
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F*** THIS COMPANY. WHY ARE THEY NOT TOTALLY SHUT DOWN? SO RUDE AND SCREWED UP WHAT THEY ARE DOING.
I'm crying because I can't afford this. I'm an 18 year old girl who just moved out on her own and wanted to look nice... ),: not fair.

Not Recommended by Me

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Wilson, Denver, CO
Nov 24 '10
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Do not order from this company! They claim that you receive a product for the shipping and handling fee as a free trial and then you receive a charge on your credit card for $129.95. I called and tried to cancel this, send the product back and get a refund but they refused. Their customer service reps and supervisors are rude and not at all helpful. I'm out the money for a product that I didn't use or want. They say that their terms and conditions on the webpage are clear and not in fine print but you have to go to the very bottom of the webpage and click on the "in fine print" link to terms and conditions and then read through a lot of fine print to get the information that they will bill you w/i 14 days and then every month thereafter. This is a huge scam.

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Ric, howard
Nov 15 '10
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class action probably starting
http://www.classaction.com/Consumer-Fraud/Dazzle-White-SmileBrite.shtml

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Art, Los Angeles
Oct 13 '10
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I am not saying I tried this product as I received it today by mail. I did read the reviews on this page and suprisingly found out about the potential scam. Little did I know this would happend to me I immediately went online to check my bank accound and sure enough there was a charge for $87.13 charged to my checking account that was pending. I luckly called Bright White and told them to cancel my order. I received a confirmation from them regarding my unathorization of this item and will be removed from any future charge along with the $87.13 charge. I was infuriated! It's all a scam! I will never order a product online again. If i had not read these reviews I would have been charged. Thank you everyone.

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Anne, New Jersey
Sep 21 '10
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It is definitely a SCAM, SCAM, SCAM!!!! They keep sending me kits I did not order. My credit card company finally blocked them. I had to rate how well it worked. I don't know - I kept sending them back.

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Apreil, Texas
Sep 20 '10
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I am sooooo pissed at these people. Why are we all not being heard? Joe from Canada...........are you serious?

They stole my money frm my bank account and the number on my invoice is disconnected. DO NOT ORDER THIS PRODUCT AND IF YOU HAVE REPORT YOUR CARD STOLEN AND DENY THIS CHARGE.

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/Dudley, Boiling Springs, S.C.
Aug 19 '10
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Most if not all of these teeth whitening scams start out with a story about a local person in your area discovering a cheap amazing trick, involving more than one company's product. They will then bring in the name of another company to further confuse the issue. After they get to give them a credit card number they will phone you before you recieve anything and ask you how you liked the product. The phone call is just to get you to confirm the phone number and acknowledge that you ordered something from them. I told them that I unsubscribed to the order when I read their agreement rules. I was told that didn't matter and that I was still required to pay the $3.87 for the sample. I canceled my card and will keep a close watch for future charges. SCAM_SCAM_SCAM

Not Recommended by /Dudley

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Debbie, Memphis
Jul 12 '10
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Thank you all! This is the biggest scam. Yes you JUST pay s/h they say the product is free. Then you look up your bank account and find that you have been charged 80.00 for it. It is not worth it. I was furious with them.
Lawsuit I would say yes, scam that is for sure. They did not even send me all of the product, some of it was missing. I spoke with the Supervisor of the department, if that is what she even was and she hung up on me. That does not say much for the product when they will not give your back your money. There is no money back garantee on it at all. They want you to think it is a trial then charge you for it. So I have a product that is not all there and do not know what to even do with it. I will keep on writing comments on this product as long as the company is open. This is an awful product and all they are doing is taking you for a ride. Anyone out ther, please do not buy this product, it is not worth it. Go to a dentist and talk to him. Stay off the coffee, tea and cigerettes, that is what stains your teeth. Most likely a lot of this product is Baking Soda! You can get that in any store. Use it with Peroxide that will whitten your teeth. I am not charging anything for this information!
I just hope it does not cost anything to write this comment.
One other thing, watch out for product sold on the internet, what they do is the company themselves will write a promising article or comments about the product making you want to buy it and put in a SO CALLED customers name and it is really an employee! So watch out guys, I didn't!
Oh some of you did not have a phone number for them, well here it is
1-877-581-8746. Go get'em! I am still so pissed off I can't see straight.
I tried to have it cancelled but could not thru the bank. I am going to try further though. Good luck to you all!

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Karen, Texas
Mar 15 '10
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Sign me up for a class action lawsuit. I thought I'd give the dazzlewhite a try, since it was "free"....all I had to do was pay a nominal shipping fee. When i did get it, and saw that there was an enormous fee for this "free" whitener, I called them immediately, cancelled immediately, and returned to them at MY expense promptly, well within the timeframe. The person I spoke with said that there was no problem cancelling, blah blah blah, but guess what.....some stupid company named fitclubonline has been charging me some $24 a month that we didn't sign up for....because they are apparently a "partner" of this scamming, immoral group of dazzlewhite people. That is fraud, just plain fraud. I will definitely be contacting the attorney general's office. See, I didn't notice the charges on my credit card, because we use the credit card for everything.....there are 4 months they have billed us for, and guess what, they will only "refund" us 1 month.

They should refund ALL of us. I should be refunded for ALL months I was billed, since I didn't sign up for these stupid fitclubonline bozo people in the first place.

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Qu?entin, usa
Mar 13 '10
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i cancelled it and changed my debit card number but i have a question.... is it safe to use

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Ellen, CA
Mar 01 '10
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Yes, we should get a class action lawsuit against these companies.

I have the same problems as most people above; months ago I sent the trial products back (therefore haven't even tried them) and cancelled with vibrantbeauty, then ultrifreshwell. Last month I starting getting charged by fitclubonline. Each time I cancel they say that I will no longer be charged, but the sister companies that I apparently agreed to join keep popping up on my credit card statement.

I have just had my credit card company call them with me on the line and record our cancelation conversation.


Not Recommended by Ellen

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Anonymous
Feb 17 '10
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It is a scam scam scam scam scam scam !!!!!!!!!!!!!!!!!!

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Lynn, Minnesota
Feb 08 '10
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Just found out about the big scam. Had found a charge of $158 from a company I never heard about after ordering the vibrant smile trial kit which I tried to cancel and they refused. I didn't receive the kit until a month after orderiing and now they tell me I only had 3 day's to cancel. I said that the contract said 35 day's and they argued with me, they were downright nasty. Called a couple day's later and got the same response except that I was told there was nothing to cancel but would be charged 126.00. I disputed the 158.00 with my credit card company and they are investigating. I will do the same with vibrant smile and will send back my trial kit. Lessened learned. I also, read about the school teacher and how great this was suppose to be. I thought I was just ordering a trial kit and would only have to pay 2.95, you had to give all that info in order to get the trial kit. What a Scam and I also am reporting this to the BB. I emailed the company about the 158.00 and what I am doing and they said they will refund my money. Will see if this really happens. Do Not Fall Into This Scam!!!!!

Not Recommended by Lynn

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Quentin Wilkie
Feb 08 '10
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hi, i'm 15. i orders this product around january 3rd, after i orders premium white, and vibrant smile t seemed to good to be true, i so i looked up to see if it was a scam, IT WAS! so i called right away to cancel my order hoping my debit card wouldn't get charged, they told me i'd only get charged shipping because that is not refundable,a nd i agreed to that. but now it is february 7th? and i got some whitening stuff in the mail, and i'm like wtf? i cancelled my order a month ago? i only had about 10 bucks in my account so if i get chaged i'm screwed. ): ): i'm cancelling my debit card tomorrow, and i'm telling my bank it was a scam and i cancelled my orders.

Not Recommended by Quentin Wilkie

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Joe, Abingdon,Md.
Feb 05 '10
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I tried it and it worked great. No problems with paying for and receiving the product. I was going to order more, but with all the problems every one has on this site with paying for it and the expense, I think I'll hold off awhile. But I loved the prodct, it workes very well. It should be sold in stores.

Recommended by Joe

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Kathy, San Diego
Feb 01 '10
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What a scam! I was billed $149 without receiving any product. Luckily, my credit card company contacted me to verify the charge. It seems that many other customers had been victimized in the same manner. I tried for two days to contact the company at 877-292-0846. Finally, a customer service person answered and it took him 25 minutes to find my account. Then, he said he wasn't able to process the refund directly. I needed to contact the "refund department", at an email address which didn't exist!! After speaking to a supervisor, I requested an email confirmation that my account had been closed. I was told "they couldn't send out emails", but the refund department would notify me in 24 hours! I am still waiting.

Not Recommended by Kathy

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Cant Sayq, texas
Jan 20 '10
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i work for the company that deals with the vibrant white, dazzle smile, and other products and if you read the terms and conditions on article number 6 it states you have 5 days, and the article number 5 states you have 3 days b4 they chrge you 126.00. they did not fix the small print when they where making changes to the terms and conditions... i dont agress with what my company does i think its miss leading and if alot of people start to complain about the terms and condi. you guys can do somethng about this people

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Shirley, Canada
Jan 20 '10
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I should read the website clearly when the day I placed order. It's so bad I was in rush to go out and just place the order quickly without seeing the detailed policy. My credit card was charged at canadian dollors of $3.14 at the day I ordered, then $134 after 6 days later. When I check my account today, I just realize it's a scam. I called 1-866-202-0846 of celebrity white, they said don't have my account; I called888-332-4681, they told me that $134 is one year non-refundable memeber fee. Although I already canceled my credit card, I think I can't get $134 back.
I didn't get the any package from Celebrity white, but I have used Vibrantkit two days (I though it was such a big free trail kit when I received it, how stupid I am), it seems work. I feel so happy and want to introduce it to my freind, then today I found the truth. Why shouldn't I check the website first before order, what a mistake!
My question now is should I continue to use the whitening kit? Is that safe and healty? They said that with one year membership, you can place any 30-days order with just around $4.5 shipping fee.
You know, I already spend $134 for membership and can't get it back, if the product is okay, I should use it, right? Any one know whether the product is safe for using? Now I am questioned on their quality.

Recommended by Shirley

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RD, Marengo,IL
Jan 20 '10
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When I use this product on my teeth, it makes my face turn red & makes me horriblly sick to my stomach.
Also the product was shipped on the 10th & billed for the full amount on the 13th.
Since it is aklready billed they are refusing to refund my money, even though it wasn't supposed to be billed for a week.
They also say it is a week from shipping not me receiving it.
What a scam!

Not Recommended by RD

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Exhausted, GA
Jan 20 '10
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Sorry in advance because this is long……….
I seen a link @ the bottom of an AOL page and clicked on it. It was just a blue link that said “a mom found 2 cheap ways to whiten her teeth”. I looked at the page and it looked credible because it had all of the major news logos on it. So I wound up buying Vibrant Smile and Celebrity Teeth.
The add had these codes so that you only pay for shipping and handling and both came out to be $3(which the article stated). I placed my order on January 12 and they had initially charged me for 1.95 and the other company for .99 but they only appeared as holds but then disappeared..... On the 15 they charged me for $126.42 which overdrew my account (it had not gone through, but was a hold). So I guess I was kinda lucky. Anyway..........
After I looked at my bank account on the 16th I flipped. I immediately called the company to see what Health and Beauty was. He didn’t know. So I called Vibrant Smile first and found out that they were the ones who charged me the money. I asked for a refund. They told me NO because it was after three days. I kept asking and they kept reading me the same BS statement. I also found it weird that I always talked to the same woman each time I called. I finally talked to another woman and she told me that same thing. I even asked to speak to a supervisor but they refused, one lady even hung up on me. I thought to myself that it was my fault… I should’ve read. Then @ about 3 in the morning as I was researching I found out that many other people have had the same problem and it’s a scam. I was sooooooo relieved.
The next day my mom and I (I’m only 18 lol) called the people to cancel my stuff and try to get my money back. We tried sooooo hard but they wouldn’t budge. We even found an inconsistency in their terms and conditions. On one page it says 3 days and on another after you sign in to the membership it says “14(35) day agreement”. We told the lady and she said that it would change soon. They never upheld their own terms and conditions that they kept throwing at us, even after we pointed out that it had inconsistencies. So we left them alone for the day. (We also printed things for reference).
Ever since then I have been reading on line and seeing what other people have done. If you haven’t done so, try to because it helps.
On the 19th I placed a complaint with the FTC and BBB. My next step was the attorneys general office but I decided to call the bank. I talked to the lady about my account and she put me over to the disputes area. So I told the woman working with the dispute claims what happened and she called the people. (Anytime someone makes a charge they leave a number with it.) The first number she called was some 877 number (which I have always seen 866 and 888 numbers for them). The dispute lady put me on three-way with the guy because he needed more information. The guy was like they did not have me on record and that they do not associate with Health&Beauty, which is what the charge came up as. He also said that it is a scam that they are looking into and if I send a statement, when they get something, they will get back with me. I asked what number she called and she told me an 877 one so I gave her the one I had. So she called and this guy and he needed more information. Once again we were in a three way. He tried to lie and say that I’m not in the system…. She was like “you can charge her $126 but she isn’t in the system”. So he asked for the last 8 digits on my debit card. Then he miraculously found me lol. So the lady told him that I wanted to cancel and that I wanted my money back. He tried to say something that didn’t make sense. So she asked how long the trial was and he said 14. Then she was told him” but it’s only the 19th and you charged her already.” He asked “are you from her bank” and she said “yes... I’m from Wachovia”. He said “hold on…..” Then after about a minute…….he hung up without saying anything else. So she filed a dispute report for fraud and my money was given back to me while it’s investigated.
WHEWWWW!!!!!!!!!!!!!!!!!!! I’m finally done lol. Sorry for the long story :(

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Jennifer, anchorage, AK
Jan 17 '10
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So I ordered both Vibrant Smile and Celebrity White Smile last night thinking how great it was I found the site about Mary, a teacher from my town who found these GREAT products. What a nightmare. I canceled the first one last night and the second one today. Then after searching online for what I was supposed to do with the cancellation number I found this site. I'm only 16 and certainly cant afford the various and random prices they take unauthorized from your bank account. Immediately I told my mom hoping she can fix my stupid mistake. We canceled my debit card. LUCKILY I fixed the problem before it was too late. I'm only out about $3 and I dont even want either of those products at all.

SCAM SCAM SCAM.
Thank you everyone and good luck to you all.

Not Recommended by jennifer

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Anonymous, PA
Jan 14 '10
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An absolute scam. Tried to cancel my order 20 minutes after I placed it, since I read further into it and found lots of links on google about it being a scam. I ordered Vibrant White. First person I spoke with said I was to send the product back as soon as I received it. After I was charged 126.00 and change, I asked for a refund (havent even received the product yet). They refuse to give me my money back as it is apparently a non refundable fee. DO NOT get involved with this company. I have since had a 78.00 charge on my credit card from some company in OH that I've never heard of.

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Quentin, Grand forks, ND
Jan 04 '10
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i'm only 15, i read an articile about it, and it seemed totally legit. i ordered it, and after i though it might be too good to be true. i checked online to see if any of the names came up as scams. they did, i just did this yesterday night, and have tried to call vibrant smile, but they are closed until tomorrow. i don't know if talking to them will halp any. but i know the first thing i'm doing tomorrow is cancelling my ddebit card. i only have 30 dollars in it! and NO job.

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Sofia, Ont. Canada
Dec 22 '09
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They got me too...so far they have hit my credit card for $52.90 $94.03 $ 95.06 & $13.95...all in 3 weeks!!!

have blocked my card & waiting to hear from Master Card...

This is my 1st time getting scammed...it's not nice..I'm on a fixed income...I can't afford this!!!

Not Recommended by Sofia

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Rob, Philadelphia, PA
Dec 17 '09
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This stuff is a SCAM!!!!! Avoid it at all cost!!!!!! I had to cancel my credit card just to stop them from charging me every month

Not Recommended by Rob

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Freddy, NYC
Dec 15 '09
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I am trying to get a class action suit going against this company. They try to perform "Legalized Scamming" techniques.

Please respond if you are interested.

I was hit 3 times for 87.62 and hit for accessmember 24.82. I never used the product nor the BS WEIGHT SUPPORT HEALTH program that goes with it.

I called and tried it all. They only would refund me 2 87.32. I told that that I would file a class action on principle. I can only imagine how many people have gotten scammed to this point.

Not Recommended by Freddy

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Joni, Galt, CA
Dec 15 '09
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Yes, it's a scam. I will be contacting the Better Business Bureau, a t.v. station, and my brother, a lawyer. This company is scum. I never even received anything and I was charged $1.95, $1.95, $59.95, and $87.62.
I don't know how people like this sleep at night.

Not Recommended by Joni

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Sharon, Bellingham, WA
Dec 14 '09
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total scam, did recieve 97.00 refund. Still out 160.00. lets shut them down

Not Recommended by Sharon

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E, NY
Dec 07 '09
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I also was scammed by this horrendous company. Fortunately I closed my card the same day, and received cancellation numbers the same day also. I was charged 49 anyway because it went through immediately (for the stupid trays they said I qualified for???!!!) I sent the 1 item I received back and as of 2 weeks later I have not received a refund. I called and was told that it takes 2 weeks for the item to be listed as received, then another 2 weeks for a refund to be processed. Amazing that a company can charge you within 1 minute of submitting the request for a "free" trial but it takes a month to process a refund. (still hoping to receive that refund). STAY AWAY!!!! I cannot believe I was so stupid, if it sounds too good to be true it usually is.

Not Recommended by E

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Anonymous, knoxville, tn
Nov 30 '09
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Well, I tried the Premium Whitening Pen (Free 14 day trial) but 3 days later noticed $48.92 charged to my bank account for Vibrante Whitening Trays. A man called me and said the pen works best with the trays but I declined to the trays. I called customer service and they said I had to return the trays to recieve my refund of $48.92. Waited 3 weeks and recieved no merchanise but they still insisted that I had to return the trays to recieve a refund. And as for the pen, if you don't send that back as well then you are automatically made a "member" and charged $87.99. I have already closed my bank account so they cannot steal anymore money from me or give out any of my information to other so-called legitamete companies to charge me over $100. Do not buy anything from them.. just scam artists and they will be reported to the Better Business Bureau and the State Attorney Generals office.

Not Recommended by Anonymous

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Al, Virginia
Nov 30 '09
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The stuff works okay, considering it's mostly peroxide and glycerine. The concentration of peroxide (22%) is much higher than you can get in a bottle at the drug store (3%) but I'll bet you could mix those two yourself and possibly do as well. The problem I encountered was with the company's unconscionable practice of assuming you want them to send you three tubes of the crap every three months automatically. I NEVER opted for that and TWICE they did this, despite my having called and instructed them not to. After the second time, I called and threatened legal action (not that I knew what that would entail, but just as a threat) and finally they quit sending me the stuff. Since it does work to a satisfactory extent, I kept the six tubes because I knew what sending them back would entail, and that I likely would not receive any refund/credit and then be left with no product, either, but I'm certainly not buying any more of it.

Recommended by Al

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Debbie, Minnesota
Nov 12 '09
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I couldn't believe that Ihad gotten duped so easly, pissed me off, after recieveing the first shipment I went on line to check my account, yup, $88 + was taken out of my acct. I also have sent back absolutly everything they shipped to me with out opening it, got some of my money back. I have tried calling the numbers on my acct statements, do not exsit, disconnected or what ever. Called the bank and told them give any more money out......so irratated with the damn thing......

Not Recommended by Debbie

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Dottym, Davie, FL
Nov 04 '09
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How dare they charge such amouts for hydrogen peroxide!

Not Recommended by dottym

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WOMAN WHO IS MAD, Idaho
Nov 02 '09
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I ordered the trial because some lady here in my town had suggested it on the internet. she had an add. from Sandpoint, Idaho. It was a cheap way to clean my teeth, nothing happened on my teeth but then I had canceled in the alloted time but kept getting orders and fees from the other companies. I had also before the trial was over called again to cancel just to make sure I canceled. the lady said I did so why do I get charged on my card? I called my bank and told them what was going on they put a block on all those names listed for several years. SCAM was done on me too. DO NOT ORDER ANY THING ON THE NET NOT SAFE. GET ALL PRODUCTS in the stores. P.S. THE COMMENTS MADE BY CUSTOMERS WHO GAVE GOOD COMMENTS ABOUT THE PRODUCT AND DID NOT HAVE ANY PROBLEMS ARE PROBABLY PART OF THE SCAM, WATCH OUT.

Not Recommended by WOMAN WHO IS MAD

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David, Santa Cruz CA
Oct 22 '09
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I love the stuff! I am no "plant", I have never had a problem with my credit card, I talked to a customer service person on the phone before ordering, AND I LOVE THIS PRODUCT! I have been using over the counter teeth whitening products since 2004. This is by far and away the best and easiest to use. It works fast. The claims made are true as far as my experience is conserned. My teeth look awesome and I have never had issues with sensitivity.

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